Report published ” YSS has helped me far beyond what I thought was possible and helped me get my life back together”
Latest 6 month  report for Enhanced Support for Supervision project across West Mercia

The purpose of Enhanced Support for Supervision (ESS) project is to support Warwickshire and West Mercia Community Rehabilitation Company and the National Probation Service in reducing re-offending rates by increasing the level of engagement by targeted offender groups with their supervision or licence requirements. This is delivered through an Enhanced Support for Supervision (ESS) service, run by YSS.

Who can access this service? Offender Managers are responsible for identifying the eligibility and suitability of individuals and the service is offered to those most at risk  of re-offending, on a prison licence or community order, who have complex needs and who have a degree of motivation to change. Referrals are then sent to YSS, and work  is carried out across Worcestershire, Herefordshire, Shropshire and Telford, with  teams  based in Worcester, Hereford and in Telford.

Read the  full report here: Enhanced Support for Supervision 6 month report September2014

Here is a summary  of the report :

Over the period April – September 2014, a total of 341 service users were referred to YSS Enhanced Support for Supervision project, and of these 76% were from the Warwickshire and West Mercia Community Rehabilitation Company (formerly West Mercia Probation Trust) and 24% from the National Probation Service. The success of the project continues with 78% engagement rate across all areas. 21% of those engaged with the service were women, and those aged 18-24 and 31-40 were the largest age groups worked with.

 Service users when asked “Would you recommend working with YSS to others?” Replied:

  • “Brilliant support in every way possible. Lucy should be promoted, excellent and caring. Going to miss her”
  • “Cannot rate Charlotte highly enough. She has helped me far beyond what I thought was possible and helped me get my life back together”
  • “Definitely, they have helped me keep focused and to follow through with things that have put me in a great position to move forward, stay clean and to not reoffend.”
  • “yes, really listened to what I had to say and helped me learn some new skills”

The achievements/outcomes during this period can be split into the 7 re-offending pathways. The highlights included 6 secured full time employment,4 secured part time employment,8 secured and attended job interviews and 1 started a work placement; 50-60%  improved their  accommodation  status and 58%  achieved an improvement  with drugs and alcohol.

 

1  Accommodation:

  • 243 outcomes, which is 18% of total.
  • The type of achievements reached with  a client having a  YSS key worker  has been:
    • 8 to friends and family; 7 to council accommodation; 14 to private accommodation
  • 50-60% showed an improvement in their accommodation outcomes from the time they were  initially assessed  to the time they had  completed/ closed their  time with YSS
  1. Drugs and alchohol:

The type of work resulting in outcomes has been accompanying  clients to drugs appointments; Drugs intervention facilitated and with the support of key worker, increased  instances of self reported decrease in usage of drugs.

  •  36 individuals were accompanied by YSS Keyworkers to drugs appointments;47 Drug Intervention sessions were facilitated by YSS Keyworkers 31 instances of self reported drug reduction and 14 instances of self reported abstinence.
  • There was a 58% improvement on cases closed for those individuals who initially had significant Drug issues identified at the Initial Needs Review.
  1. Attitude Thinking & Behaviour– a total of 580 outcomes were recorded (40% of total outcomes)

A significant part of the work YSS Keyworkers undertake is supporting, challenging and motivating the people referred. The relationships developed over a period of time allow Keyworkers the confidence to challenge anti-social attitudes and to support the development of pro-social attitudes and a non-criminal identity. The positive engagement rates evidence that Offenders are motivated to engage with YSS as an interventions.

  • improved motivation and/or self-help; 66 instances of improved compliance were recorded – this will include self reporting but also feedback from Referring Officers; 49 episodes of improved confidence and self-belief ;47 examples of improved Thinking Skills

In summary, there was a 43% improvement on cases closed for those individuals who initially had significant Attitude, Thinking & Behaviour issues identified at the Initial Needs Review

  1. Education Training and Employment – a total of 191 outcomes were recorded (13% of total outcomes).

Offenders who are motivated to address their ETE needs are offered the opportunity to attend a weekly Job Club to look at their specific ETE requirements as well as developing collaborative goal-setting support plans, and looking at securing jobs they enjoy. Offenders are supported around gaining work related qualifications and employability skills. Work related mentoring can also be offered. Offenders are encouraged to build positive trusting relationships with skilled, empathetic and flexible Keyworkers and Volunteers.

ETE outcomes are recorded in the contacts on n-Delius to ensure Offender Managers are aware.

  • 6 secured full time employment; 4 secured part time employment; 8 secured and attended job interviews; 1 started a work placement; 3 passed their CSCS test; 13 are revising for their CSCS tests with their Keyworkers; 6 attended a vocational training course

In summary, there was a 48% improvement on cases closed for those individuals who initially had significant Education issues identified at the Initial Needs Review and a 27% improvement on cases closed for those individuals who initially had significant Employment issues identified at the Initial Needs Review.

  1. Children Families and Relationships – a total of 29 outcomes were recorded (2% of total outcomes).

YSS keyworkers will work with offenders to strengthen their family ties, improve family and personal relationships by reducing conflict, and where appropriate, assist them in developing their parenting skills and behaviours. A long term objective would be to support them into positive reintegration into

(non criminal) social and community networks.

  • 4 outcomes relating to providing support to other family members;7 outcomes around improved relationships; 4 instances of attending a Core Group

In summary, despite small numbers, there was a 57% improvement on cases closed for those individuals who initially had significant Children, Families and Relationship issues identified at the Initial Needs Review

 

  1. Finance Debt & Benefits – a total of 117 outcomes were recorded (8% of total outcomes)

Ensuring that offenders have sufficient legally obtained income to live on is a key factor in their successful rehabilitation, but many of the people we work with encounter significant problems achieving financial security. There are increasing difficulties in accessing benefits pre-release, which leads to delays in financial support being accessed. YSS keyworkers are now holding regular budgeting sessions to provide additional support around managing finances.

  • 15 individuals were supported in accessing Housing Benefit advice; 8 outcomes relate to Keyworkers attending CAB appointments with offenders; 8 budgeting workshops were held; 27 offenders were supported around signing on for other types of benefits (other that Housing and Job Seekers); 6 outcomes relate to contact being made with debtors to initiate a repayment plan

In summary, there was a 61% improvement on cases closed for those individuals who initially had significant Debt/Finance issues identified at the Initial Needs Review.

 

  1. Mental & Physical Wellbeing – a total of 132 outcomes were recorded (9% of total outcomes)
  • 7 individuals were supported into accessed counselling; 27 outcomes relate to offenders accessing other specialist health services; 27 individuals were accompanied to health appointments; 12 referrals were made to the YSS Bradley Mental health provision; 9 referrals were made to the Community Mental Health Teams

In summary, there was a 48% improvement on cases closed for those individuals who initially had significant Health issues identified at the Initial Needs Review.

These are summaries of feedback from service users:

  • How would you rate the professionalism of YSS worker? 94.4% rated  professional or very professional
  • How Comfortable did they make you feel? 75% very comfortable:
  • How Supportive was your YSS Worker? 75% very good or excellent
  • Were the meetings held at times and places suitable for you? 86% always
  • How well did YSS communicate with you? 81% very good or excellent
  • What effect did working with YSS have on your Behaviour? 72%  some or significant
  • What effect did working with YSS have on your Thinking? 86% some or significant
  • What effect did working with YSS have on your Attitude?77% some or significant
  • What effect did working with YSS have on stopping you re-offending? 66% some or significant

Referrer Feedback:

  • “I am always impressed with the staff at YSS and how professional they are with dealing with clients, even some of the impossible ones. The staff are always polite, friendly, easy to talk to and just a credit to themselves (Thank you )”
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