YSS staff conference – clients and volunteers share moving and inspiring stories

david , Operations Manager and Ian Richards Trustee at staff conferenceEnjoying coffee break at staff conferenceannette volunteer staff enhance and trusteestaff volunteers and trustee at staff conference

Wharton Park  hosted YSS’s staff conference  which was attended by staff working  across  the West Mercia  area and Warwickshire. Amongst  our attendees  were  our Trustees, including the newest, David Chantler, who was  former  chief executive for the WestCaplor visited our YSS staff conference Mercia Probation Service. We were also joined by  service  users  and volunteers, together  with  Caplor Horizons.

Trustee and staff at staff conferenceThe very informative day, gave an update  on YSS’s achievements, plans and finances, together with an insight into  3 areas of our work. Ange Parton, Operations Director, spoke of the work of the Worcestershire Young Carers team and the EnHance Shropshire early help project- focusing on hearing the voice of the child. 2 young carers,  Hannah and Ness, shared their  caring journeys- and they would be  doing this again  at the Young Carers conference on April 20.

 A selection of Volunteers  joined us  too, and we are planning  that there  will be a regular invites for them  at future events too.

Volunteers who shared their YSS volunteering experience :

  • Annette Jones – EnHance   project 
  • Helen Barker – Trustee
  • Roxy Gray – Senior Attendance Centre
  • Steve Birch – Appropriate Adult + mentor for Enhance  Support Service /Pathways Accommodation Mentoring


Annette , an EnHance project volunteer, sharing her YSS experiences

Annette , an EnHance project volunteer, sharing her YSS experiences

Annette said she was  delighted  to be volunteering for YSS, and  not only was she  privileged to  share part of a families journey, she was  humbled   by the difference  and  achievements that  by having support from the EnHance team can make  to lives  of all the family.

long serving members of staffStaff with  over 10 years of service to YSS were recognised  with a presentation from Susanna  McFarlane chair of YSS Trustees.



We were delighted  that  5  service  users joined us  and took part in a  question and answer session with Debb Grantham, Operations Director. All were  inspired by the  positive relationship between the  clients and their key workers and the difference they can make in their lives. Staff  were clearly full of praise  for the steps  their clients  had taken to improve their lives Quotes  from them included:

” YSS has helped me  prepare for interviews, and supported me  to gain  work experience”

“There is nothing like this level of support in Birmingham”

“I now regularly  meet  my  key worker and  she has helped me  with  my mental health  appointments  too”

” YSS is helping me  not to reoffend. I am looking at  my future  now”

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Registered Charity Number: 1081992
Company Number: 4024428
Patron: HRH The Princess Royal