Success for YSS: ” Approved Provider status” Mentoring and Befriending Foundation re- accreditation

Success for YSS:

YSS has recently been through an extensive external audit and re-assessment  by the Mentoring and Befriending Association (MBF) of our mentoring procedures in order  for us to be re-awarded  the nationally recognised “ Approved  Provider Status”  (re-accreditation is required every 3 years) .

There were  4 key areas assessed :

  1. Management and operation
  2. Service users (mentees and befriendees)
  3. Mentors and befrienders
  4. The mentoring and befriending relationship

This involved numerous on site visits and in-depth interviews with staff, service users and volunteers.

Lorraine Preece, YSS CEO, said: “ I am delighted to say  that there has been no hesitation on re-awarding YSS with the accreditation  – there were many areas of strengths and very few areas for development. This is a testimony to all staff who work on our volunteering projects.”

Here is some feedback from the EnHance mentoring and Criminal Justice mentoring: .

  • Parents spoke positively about the impact of the service on their children and remarked that they feel that the service is ‘safe’, and ‘sensitive’.
  • The support as ‘absolutely brilliant’.
  • The volunteer mentors who were interviewed were positive about the level of support they receive.
  • Across the projects in interviews the same comment was repeated: ‘They are there for you’.
  • Clients interviewed ‘Would recommend it to anyone, 110%’,
    •  ‘I cannot ask for better’, and ‘its definitely got the quality’,
    • ‘Very helpful’,
    • ‘Everything was very positive actually’.

The assessor  added that  YSS clearly demonstrates high levels of quality in delivering its mentoring services, as well as a high commitment to continuous improvement, and it is recommended that they be approved for APS without any hesitation.

APS_LOGO_4col.epsDebb Grantham, YSS Operations Director shared the report with all the volunteer   coordinators and  congratulated them on their excellent work.MBF report photos april 2016

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